#Billing hotspot wifi android install#
#Billing hotspot wifi android manual#
#Billing hotspot wifi android plus#
#Billing hotspot wifi android tv#

Also If it was an issue with the migration to Spectrum it would likely have stopped working more than 2 years ago, however if entering those settings manually doesn't work and you are at a location/multiple locations the map shows a hotspot should be and still can't connect, we can always try deleting your current username and creating a new one.The important thing to know about unlimited mobile plans is that they don’t offer truly unlimited hotspot data.Įven if the plan is called unlimited, it probably restricts data (99% guaranteed). My own account was an old Brighthouse account and works just fine. I am doubtful the username is the problem, a large portion of our customers have accounts which were migrated from Brighthouse and other previous providers and do not have this issue. I will report the hotspot names being out of date as that presents an issue how do you know you are connecting to a Spectrum hotspot rather than just a random secure network that has been named 'Spectrum'? Are you at least at a location shown on the map as having a hotspot? Are you getting asked for that information no matter which hotspot you connect to or are you only trying the one network? Anonymous Identity should not be a required field but I cannot guarantee this will work as it is not how our hotspots are meant to function and it sounds like these are the settings you have already tried. If I had to guess based on how some other hotspots work it would be EAP Method: PEAP, Phase 2 authentication: MSCHAPV2, CA certificate: Unspecified, None, or No certificate, Identity: Your Spectrum Username, Password: Your Spectrum password.

#Billing hotspot wifi android manual#

I'm sorry but I just don't have the manual settings to provide or I would give them to you. Attempting to connect manually by selecting from the available networks will also not accept my login. The essence of the problem is that the My Spectrum app will no longer create the profiles necessary to connect to hotspots with my login. All other services have continued to work as expected. Two years ago, the hotspots stopped working for my login. My login works for everything I need it to except for installing the hotspot profiles.

#Billing hotspot wifi android tv#

I use the same login for all Spectrum services including TV apps. My login works when I sign in to the website it is the same login I use to log in here to post this and into the My Spectrum app. If I attempt to login, it won't accept my login. I do, however, see the Spectrum hotspots in the available list to connect to. There is no auto-connect because there is no profile to auto-connect to. I cannot get an error message after connecting to a hotspot because I cannot connect to one. NO, the Spectrum hotspots do not appear in my Manage Networks. You're ahead of me, your questions to me assume that the profiles have been installed by the My Spectrum app.

#Billing hotspot wifi android install#

I was only trying to add a network as a trouble-shooting effort because the My Spectrum app won't install the necessary profiles for me. The issue is why my login stopped being accepted by the hotspots and why the app won't install the profiles using my login. For 2 years now, my contacts by phone, chat, email, and visits to the store have resulted in no joy, they say I am eligible. Now that I am in a Community HOA group, am I still eligible to get hotspots? If the answer to that is a definitive Yes, then this is an issue for developers and programmers. So, for the last 2 years I do not pay for my Internet directly to Spectrum I pay indirectly through my HOA. Also, my Community HOA has recently pulled in Internet for a group rate as one of the services it provides. My login dates back to when I was a beta tester of Road Runner. My login is over 25 years old and not accepted by the hotspots for the last 2 years. My 2 years of struggling has lead me to one and only one conclusion it's my login. let's move on to where the real problem is. I really didn't expect it to work because the regular hotspots won't accept my login. What is the domain? What protocol? I cannot try it manually because I don't know those settings and Spectrum support staff are unable to tell me.

#Billing hotspot wifi android plus#

What I was asking for is the connection settings to connect to the secure high encryption Plus network. It is not a device or compatibility or PICNIC issue.Īttempting to connect manually does not work either by selecting in my WiFi settings.

This is when the app is just installed after going thru the above, 'Manage Spectrum WiFi Profile' appears as if they were actually installed. NO profiles for Spectrum are installed in my WiFi settings. Response is 'Spectrum WiFi Profile Installed' What happens is on my Pixel 5a (android), I open My Spectrum app (after install).